We Are Plumbing Dynamics
Master plumber and owner Chad Hebert has more than 25 years of experience, performing hours of service work to learn every facet of the plumber trade. Chad’s resume includes navigating within a variety of terrains in the US, including but not limited to the entire state of Texas, as well as frozen ice and ground in Michigan and Pennsylvania, and rock and desert in Arizona. His wife, Robin, is the office manager in charge of business operations and marketing.
We understand the vulnerability of allowing a stranger into your home, which is why we hold all our employees to impeccably high standards. We vet each employee and contractor by requiring extensive background checks, character references, and excellent communication skills.
We’re a family-owned business bringing our respect and values into our work. We’re small but mighty, and never treat our clients like a number.
Plumber Services We Provide
For more than a decade, Plumbing Dynamics has helped our Dallas area patrons with issues such as slab leak detection and repair, shower and garbage disposal restoration, gas line repair, and much more. In the process, we’ve been named as an Elite Service from Home Advisor, received a 2014 Best Plumber in Dallas award and have maintained the Better Business Bureau’s highest possible category rating.
With our intimate operation, very often our owner is directly involved with calls and repairs. If for some reason he’s not physically present onsite, he remains intrinsically involved with each service request from start to finish.
As a testament to our commitment, we carry four times the state’s minimum insurance requirements, and proudly have an unblemished track record. We are committed to our on going education, and all licensing renewal requirements with the state on an annual basis.
What We Believe At Plumbing Dynamics
By running a small, streamlined company, we’re able to honor our principle goal of treating families the way we would want to be treated, and live out our company motto, “experience the better side of plumbing”.
This respect extends to your pocket book which is why we approach every situation with empathy and honesty.
Our Plumbing Operations
Plumber Solutions, Not Sales
Unlike the ‘big guys’ our team is under absolutely no pressure to produce sales, upsell, or meet quotas. Our only concern is that your issue or request is thoroughly taken care of in a timely manner. We walk alongside our customers while we explain in plain language, what it takes to complete the project at hand.
Emergency plumbing services, leak detection, and regular and tankless water heaters are our calling. We do whatever is necessary to expeditiously serve our customers at the highest standard–never with a service call fee!
Unlike the ‘big guys’ our team is under absolutely no pressure to produce sales, upsell or meet a quota. Our only concern is that your issue is repaired well, and in a timely manner. We walk alongside our customers, and explain in plain language what it takes to complete the repair at hand.
Emergency work, leak detection, and water heaters are our calling, and we do whatever is necessary to expeditiously serve our customers–and never a service call fee!